Terms and conditions

Creative School Portraits products and prices can vary without notice.
If you are not sure at the time of ordering please contact us to confirm
details. Some schools may also request variances to the advertised
product and therefore confirmation of the package content can be
confirmed if you wish by contacting us directly.

We aim at all times to produce a pleasing school portrait, which
reflects an accurate point in time of that child’s life. Creative School
Portraits does not use blemish removal/retouching on blemishes
of a child such as scars, cuts, bruises or acne without the
parent/guardians written permission.

Payment Options

Payment method is via our online secure payment platform managed by Stripe.com. Or Cash with a paper order form handed to the photographers on photo day. Please send correct payment when enclosing cash as no change can be given.

In all cases payment must be received before the product is ordered and dispatched.

Online orders for family photos must be placed by the date given on the parent information letter, NO families will be photographed if an order has not been received by this time.

Returns, Refunds and Exchanges

Creative School Portraits offer a 100% money back refund on our products. All refunds will be paid within 14 days of receipt.

No refunds are given on digital products that are emailed out.

Shipping & delivery

Creative School Portraits, ship all our products using Australia Post and a professional freight company. We can not be held responsible for their delivery policies or disruptions. We will endeavour to help track down lost or stolen products with these suppliers.

If your order has been placed in bulk during the main ordering period we will deliver the finished product within 3 working weeks of the online ordering period ending date unless a retake has been scheduled or otherwise arranged with the school in question.

Any order placed after the advertised ordering end date will incur a late/postage fee of $12.95 and be posted directly to the customer via Australia Post.


Creative School Portraits strongly believes in producing the best quality product and only use professional paper.

We guarantee 100% customer satisfaction. If for any reason you are not satisfied with your child’s photos, please contact us.


Cliff Dykes Photography Pty Ltd trading as Creative School Portraits company ABN –81605862315 Owned and Operated by Cliff and Kay Dykes